What if I am unhappy with the way my case has been handled?

If you are not happy with the way your case has been handled, then you may want to consider making a complaint with the Patient Client Council.

For information about how the Patient Client Council can help and to request support, click here.

If you need help or advice, you can speak to one of our free legal advisors by:

Email: ree@childrenslawcentre.org

Free Phone: 08088085678

REE Live Chat

What if I’m unhappy with the assessment?

If you are not happy with any part of the assessment, you should raise your concerns with the person who carried out the assessment first.

If you are still unhappy with the outcome, you could raise a complaint with the Patient Client Council.

For information about how the Patient Client Council can help and to request support, click here.

If you need help or advice, you can speak to one of our free legal advisors by:

Email: ree@childrenslawcentre.org

Free Phone: 08088085678

REE Live Chat

How do I make a complaint if I think I have been discriminated against because I am trans?

The length of time you have to make a complaint will vary depending on your reason for making a complaint.

For example, if you want to make a complaint of discrimination on grounds of your sex relating to employment, you must lodge a complaint with an industrial tribunal within three months from the date the alleged discrimination took place.

However, for discrimination complaints that are not related to employment, (i.e. education, premises, the provision of goods, facilities or services, or where an employment relationship has come to an end) you have six months from the date the discrimination took place to make a complaint to the County Court.


It is important to note that not knowing there are deadlines is not a good enough reason for a tribunal to grant an extension on these time limits.


If you feel like you have been treated unfairly because you are trans and/or you want to make a complaint speak to a legal advisor confidentially on 08088085678, email ree@childrenslawcentre.org or online at REE Live Chat.